The FBI Way
Inside the Bureau’s Code of Excellence
Frank Figliuzzi
“The FBI’s former head of counterintelligence reveals the Bureau’s field-tested playbook for unlocking individual and organizational excellence, illustrated through dramatic stories from his own storied career. Frank Figliuzzi was the “Keeper of the Code,” appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau’s exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in “The FBI Way” to the Bureau’s rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule.”
This book offers an insightful look into the inner workings of the FBI, narrated through the lens of an experienced agent. It demonstrates how the following principles are fundamental not only to FBI operations but also to broader applications in business and personal life. The author delves into the Bureau’s adherence to the seven C’s:
- Code
- Conservancy
- Clarity
- Consequences
- Compassion
- Credibility
- Consistency
Despite initially questioning its relevance to my interests, I found the book to be a compelling exploration of leadership and ethical conduct within a high-stakes environment. Through storytelling and practical examples the author provides readers with a deeper understanding of the FBI’s culture of excellence.
The book prompts reflection on individual and organizational ethics, making it a valuable resource for anyone seeking to enhance their moral compass or improve their company’s framework.
In a world where integrity is paramount, the author’s work serves as a beacon of inspiration, offering practical insights for navigating complex ethical dilemmas. I wholeheartedly recommend “The FBI Way” to professionals eager to cultivate a culture of integrity and excellence within their organizations. 3.5 stars.
