The Deming Management Method
Mary Walton
“Whether you are the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book aims to show you how to improve your profits and productivity, following the principles of the Deming management method.”
This book is an interesting read, but not for everyone. It is clearly an older book that is written in an older manner, but it is still applicable and not completely outdated. It’s a little dense and takes a while to get into it. I felt that the long introduction / background on Dr Deming was very interesting.
It does go through The 14 Management Methods and 7 Deadly Diseases. However the points are very brief and don’t go into much detail. I thought it was interesting reading about the history and the key takeaway is to focus on quality.Unfortunately it doesn’t explain this in a lot of detail. Along with most other business books, their examples are always product based. I would love to see some service industry examples.
The methods all really common sense and I can’t believe there are still companies out there that do not run like this today. They need this book and the right attitude. Overall a nice story, but not enough depth. 3.5 stars.
